Here at Marketing by SOS, one of our jobs is to help you do your job even better! That’s why we offer a multitude of services to help train staff or improve habits in a variety of interactions.
A few of our resources include:
- Handy phone etiquette refresher articles. We also offer personal training for employees to help them get comfortable with the sometimes daunting task of handling calls all day.
- Training in social media. We have you covered on everything from the basics to live videos and tricks to boost audience engagement.
- Speaking of live videos, we offer specific training in the usage of videos online to help encourage client interaction! We can teach you the skills needed to make it great, whether it’s an office tour, a special announcement, a treatment explanation, or anything else,
- Organization and efficiency training. It’s important for any well-run business to have an organized office, but that doesn’t mean it’s easy. We can help guide you through the tricky day to day clutter, both physical and online, that could be crowding up your workspace.
- We have a handy catalog of stock photos for use on your website, brochures, and more!
- How to get better at following up after appointments to keep patients in the loop. Training in consistent follow up can be key to ensuring a patient keeps coming back!
- Training in the art of referrals for doctors and staff, as well as tips to increase patient-to-patient referrals. Gaining new business can be as easy as taking a few steps to bulk up your communication skills!
No office is perfect, but we love to get you as close to perfect as possible. If you have any questions about any of the resources listed or are interested in taking advantage of them, don’t hesitate to contact us to learn more today!
Do you have another problem that isn’t listed here? Don’t worry, we offer plenty of training in other areas and are always happy to try and tackle new ones.